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No Additional Duties to be paid due to Brexit - For Delivery and Our Opening Hours  Please See Here! 

FAQ

Frequently Asked Questions

Orders and Payments

How do I cancel an order?

If you wish to cancel your order, you would need to contact our team via email on sales@funstuff.ie as soon as possible.

Alternatively, call us on +353-61-513128 or +44-28-95680158. 

Our telephone lines support are open from 9:30am-4:30pm Monday to Friday.

Can I change my order once it's been placed?

It’s not always possible to change your order details once they have been placed.

Contact our team via email on sales@funstuff.ie including the details of your order as soon as possible.

However, please remember that emails are answered in the order they are received.

During busy periods, we highly advise you that it can take 24 hours to get a response to your message.

Can I place orders over the phone?

Due to privacy and security reasons, we prefer not to accept orders as well as payments over the phone.

Don't worry, our website is 100% secure, which makes shopping at Funstuff.ie safe and easy.

We accept most major credit/debit cards and PayPal. Unfortunately, we do not accept any vouchers.

If you need any help, our team is more than happy to guide you through the simple process of shopping with us online.

Can I visit your store to see the products before ordering?

Unfortunately, no. We're an online store only. Everything must be viewed online from our website.

Our office is based in Limerick. Our warehouse is based in Cookstown, County Tyrone

Can I collect my order from your online store or warehouse?

Due to Covid-19, we cannot allow customers to collect their orders at our warehouse until much further notice. (14th April 2021)

How do I track my order?

You will receive an email upon dispatch which includes a reference number to track your order.

Please be aware that there may be a delay being available for tracking. Not all couriers have a public tracking reference.

What does pre-order mean?

A pre-order means that a specific product is currently out of stock.

It'll be back in stock according to an estimated release date specified.

Each customer can use our pre-order service to order an item now and receive it when it comes back into stock.

 

  • 14th Apr 2021  BL

    Battery maintenanceEach vehicle is different however here is the common charge time for our electric ride ons:For 12V ride on, between 6-8 hours maximum - e.g. driftor raptorFor 24V ride on, between 8-10 hours maximum- e.g. ranch wagonAnything over the maximum charge time usually damages the batteries very quickly and easily.Please once you receive your electric ride on charge it fully for the amount required and after every use. We also suggest to charge it every 3 weeks and if it is

  • Fantastic Electric Quad

    8th Mar 2017  Shane Dunne

    Bought this for my 4 yr old and he loves it. Forward and reverse with 2 speeds. Horn and music buttons which work on 2 aa batteries, good and strong quad. Made an enquiry by email and got a response within the hour. Order arrived within 24 hrs. Wow..I would recommend this quad to anyone with a child up to the age of 6. I will be shopping at funstuff again

  • Great Service

    29th Dec 2016  Thomas McCarthy

    After an ordering error with a different company we placed a call with fun stuff.ie with days to spare before Christmas. The gentleman on the phone understood our predicament and did all he could to ensure what we needed was provided and in time. The product itself has proven sturdy and easy to use. Construction is required but is not complicated. We were very satisfied with both the product and especially the service at such a busy time of the year.