Frequently Asked Questions
Orders and Payments
How do I cancel an order?
If you wish to cancel your order, you would need to contact our team via email on firstname.lastname@example.org as soon as possible.
Alternatively, call us on +353-61-513128 or +44-28-95680158.
Our telephone lines support are open from 9:30am-4:30pm Monday to Friday.
Can I change my order once it's been placed?
It’s not always possible to change your order details once they have been placed.
Contact our team via email on email@example.com including the details of your order as soon as possible.
However, please remember that emails are answered in the order they are received.
During busy periods, we highly advise you that it can take 24 hours to get a response to your message.
Can I place orders over the phone?
Due to privacy and security reasons, we prefer not to accept orders as well as payments over the phone.
Don't worry, our website is 100% secure, which makes shopping at Funstuff.ie safe and easy.
We accept most major credit/debit cards and PayPal. Unfortunately, we do not accept any vouchers.
If you need any help, our team is more than happy to guide you through the simple process of shopping with us online.
Can I visit your store to see the products before ordering?
Unfortunately, no. We're an online store only. Everything must be viewed online from our website.
Can I collect my order from your online store or warehouse?
Due to Covid-19, we cannot allow customers to collect their orders at our warehouse until much further notice. (14th April 2021)
How do I track my order?
You will receive an email upon dispatch which includes a reference number to track your order.
Please be aware that there may be a delay being available for tracking. Not all couriers have a public tracking reference.
What does pre-order mean?
A pre-order means that a specific product is currently out of stock.
It'll be back in stock according to an estimated release date specified.
Each customer can use our pre-order service to order an item now and receive it when it comes back into stock.